Privacy Policy

Privacy Policy

Last Updated: 10 June 2026

Introduction

Chimney Cleaning Cork (“we”, “our”, “us”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, request our services, or otherwise interact with us.

We process personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Irish data protection legislation.


Who We Are

Chimney Cleaning Cork
Toonsbridge, Kilbarry, Cork, Ireland

Phone: +353 87 991 1017
Email: info@chimneycleaningcork.ie

For the purposes of applicable data protection legislation, Chimney Cleaning Cork acts as the Data Controller of your personal information.


Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide, including:

  • Name

  • Email address

  • Telephone number

  • Property address (where relevant)

  • Details of your enquiry

  • Information submitted through contact forms

  • Information relating to chimney cleaning, stove servicing, fireplace maintenance, inspections, quotations, or appointment requests

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Website usage data

  • Pages visited

  • Time spent on pages

  • Referring website addresses

This information may be collected through analytics and website performance monitoring tools.


How We Use Your Information

We may use your personal information to:

  • Respond to enquiries and service requests

  • Schedule appointments and provide quotations

  • Deliver chimney cleaning and related services

  • Communicate regarding existing bookings

  • Improve our website and customer experience

  • Monitor website performance and security

  • Maintain business records

  • Comply with legal and regulatory obligations

We will only process your personal information where we have a lawful basis to do so.


Legal Basis for Processing

We process personal information under one or more of the following legal bases:

Legitimate Interests

To operate, manage, improve, and secure our website and business operations.

Contractual Necessity

Where processing is necessary to respond to enquiries, provide quotations, arrange appointments, or deliver services requested by you.

Consent

Where consent is required, such as for optional marketing communications or certain website cookies.

You may withdraw your consent at any time.


Marketing Communications

We do not send unsolicited marketing communications.

If you choose to receive updates or promotional communications from us, you may opt out at any time by contacting us using the details provided below.


Cookies

Our website may use cookies and similar technologies to improve functionality, enhance user experience, and analyse website traffic.

Cookies are small files stored on your device that help websites function effectively and provide useful analytical information.

You can manage or disable cookies through your browser settings. However, some features of the website may not function correctly if cookies are disabled.

Please refer to our Cookie Policy, where applicable, for further information.


Sharing Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share information with trusted service providers where necessary for:

  • Website hosting

  • Website maintenance and support

  • Analytics services

  • Email communication services

  • Appointment management

  • Legal, regulatory, or compliance requirements

All third-party providers are required to handle personal information securely and in accordance with applicable data protection laws.


Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, regulatory, and administrative requirements.

When information is no longer required, it will be securely deleted or anonymised.


Data Security

We implement reasonable technical and organisational measures to safeguard personal information against unauthorised access, disclosure, alteration, loss, or destruction.

While we take appropriate precautions to protect your data, no method of internet transmission or electronic storage can be guaranteed to be completely secure.


Your Rights

Under applicable data protection laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate or incomplete information

  • Request deletion of your personal information

  • Restrict processing of your information

  • Object to processing

  • Request data portability

  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details below.


Third-Party Websites

Our website may contain links to external websites operated by third parties.

We are not responsible for the content, privacy practices, or policies of external websites. We encourage users to review the privacy policies of any third-party websites they visit.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or website functionality.

Any updates will be published on this page together with a revised “Last Updated” date.


Contact Us

If you have any questions about this Privacy Policy or how we process your personal information, please contact:

Chimney Cleaning Cork
Toonsbridge, Kilbarry, Cork, Ireland

Phone: +353 87 991 1017

Email: info@chimneycleaningcork.ie


Data Protection Complaints

If you believe your personal information has been handled improperly, you have the right to lodge a complaint with the Irish Data Protection Commission.

Website: https://www.dataprotection.ie

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